Terms & Conditions

Terms of Sale

This document contains the terms and conditions for the sale of any goods sold by Cockbender. This document replaces any previous terms and conditions for the sale of any goods sold by Cockbender.

It is important for you to read and understand these terms and conditions before ordering any goods from us. If there is any term you don’t understand please contact us via our Ticket system.

We reserve the right to change these terms without having to notice you about new changes. Only authorized Cockbender representatives are able to make any changes to these terms and conditions. Any changes apply to orders that are placed afterwards.

Read through these terms carefully before placing any order. Print a copy of these terms after you order any goods from our website for future reference.

Availability

If we are unable to provide you the goods you have ordered, we will notify as soon as possible and you will be able to either choose a product of equal value or to demand a full refund of your placed order.

Cancelling your order and/or return your product

We only accept returned items that are defect or damaged.

We will not replace any ‘out of warranty’ products.

If your product is damaged in some way and you have warranty on it, we will happily send you a new one. If its out of warranty and damaged, you can contact us and we try to work something for you out. There is no guarantee that we are able to help you and/or get you a new product if the warranty of your product has been expired.

If you cancel a ‘Exclusive Order’, things are different. You will be charged a fee for canceling this order. Your refund depends on what stage the project currently is at and what time and materials has been invested in your project.

For example:

If the 3D model passed your approval and the mold has already been printed. You will be charged, in this case, the time to create your model and the used materials/time to create your mold. You’ll get a bill with everything listed on it.

Delivery

Cockbender will deliver to the address you have provided us. Once manufactured and/or ready to be delivered, we will dispatch your order within 2 to 7 workdays.

Do remember that postal services / shipping companies are not always fast to deliver your product to the provided address given by you. So, please allow them a few weeks to deliver your toy to the provided address.

As always, check your goods immediately when you receive your package.

We are not liable for any custom or additional charges that may occur while your package is in delivery.

We will not be liable for any delay, damages or delivery failure if these are utterly or partially caused, direct or indirect by circumstances beyond our reasonable control.

We are not liable or responsible for any loss and/or damage indirectly caused by our goods such as profits or opportunity or any other unforeseeable loss and/or damage.

Terms of Service

This document contains the terms and conditions for the sale of any goods sold by Cockbender. This document replaces any previous terms and conditions for the sale of any goods sold by Cockbender.

It is important for you to read and understand these terms and conditions before ordering any goods from us. If there is any term you don’t understand please contact us via our Ticket system.

We reserve the right to change these terms without having to notice you about new changes. Only authorized Cockbender representatives are able to make any changes to these terms and conditions. Any changes apply to orders that are placed afterwards.

Read through these terms carefully before placing any order. Print a copy of these terms after you order any goods from our website for future reference.

Purchasing

You must be of legal age when purchasing anything from Cockbender. By purchasing, you confirm to be of legal age.

There is no contract between you and Cockbender formed until we accept your order by shipping your goods to your address.

We reserve the right to cancel or refuse any order for no reason. If that is the case, you will be noted as soon as possible. If you already paid for your product, you will be fully refunded.

Price

The price for our goods shall be the prices listed on our website. If we make an error, you will be notified as soon as possible with the correct pricing as well as to make the choice to demand a full refund and/or cancel your order. If you are not responding within 7 days, we assume that you are not interested anymore and you will be fully refunded if you have already paid.

You may be charged extra for shipping and delivery. This is listed on the checkout page.

Payment and Delivery

Payment can be made via PayPal and direct bank transfer. You will be charged as soon as you place your order.

When buying with direct bank transfer, you have to pay first. As soon as we can confirm your payment is on our bank account, we will deliver your product. We do this to make sure that no one gets a product from us and doesn’t pay for it afterwards.

Cockbender will deliver to the address you have provided us. Once manufactured and/or ready to be delivered, we will dispatch your order within 2 to 7 workdays.

Do remember that postal services / shipping companies are not always fast to deliver your product to the provided address given by you. So, please allow them up to 28 days to deliver your goods.

All orders will be dispatched on work days. (Monday to Friday)

Privacy

Cockbender respects and protects the privacy of visitors and the privacy of customers who buy from us. Any visitor who comes to our site stays anonymous, we gather no personal information or any other identifiable information. Customers, who buy from us, provide us personal information that is only used to support and enhance your customer relationship with Cockbender. Unless indicted otherwise, we wont share any personal information with anyone but us.

For more information about why and with whom we share data, please read our Privacy Policy.

Our Address:

Pkk-solutions KFT.
Váci Út 106 2/31
1133 Budapest, Hungary